skyseatUse cases by sector
What an AI employee does in your sector
These are the templates that already work, grouped by sector. Each employee works with its own tools, asks before anything that costs money or goes out, and keeps a record of everything.
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Agencies
An agency puts one employee on each client, with that client’s data and nothing else. Everything that goes public goes through the Inbox first.
- Client accountant. Month-end close, reconciliation and missing documents, with a summary for the client’s accountant.
- Client community manager. Calendar and drafts using the client’s brand guide. Nothing is published without approval.
- Client support. Answers email, chat and WhatsApp using that client’s manual, and hands anything it can’t solve to a person.
- Client SDR. Defines the ideal customer, finds matching accounts and runs short outreach sequences with opt-outs and meetings.
How an agency manages all its clients from one panel.
Tax and admin firms
Paperwork, documents and deadlines. A person always approves anything that is filed with the tax office or social security.
- Tax and admin filings. Watches notifications from the tax office and social security and prepares filings up to the submit button. It never files or signs without a person’s approval.
- Accounting. Records invoices, reconciles the bank, sends payment reminders and prepares each client’s close.
- Administration. Sorts and files incoming documents and reviews the deadlines for the next 7 days.
- HR. Prepares hires, leavers, holidays and time records for the firm. It doesn’t decide on candidates or change payroll without approval.
How a tax and admin firm works with its clients, step by step.
Clinics and healthcare centres
Appointments, calls and billing. It gives no diagnoses, doses or patients’ health data: that limit is in its template from day one.
- Reception. Answers calls, manages appointments and visits within the clinic’s hours and calendar, and takes messages within 15 minutes.
- Customer care. Sends appointment reminders and answers patients’ questions using the clinic’s manual. Anything clinical goes to a person.
- Accounting. Bills patients and insurers, and keeps pending payments up to date.
Hotels
A front desk that never sleeps. It answers guests and checks bookings, but it never changes or charges a booking.
- Hotel reception. Answers guests by chat and WhatsApp, day and night, in under 2 minutes, and leaves the front desk a list of what’s pending.
- Reviews. Reads reviews and drafts replies. None go out without approval.
- Arrivals of the day. Reviews today’s arrivals and what came in overnight, so the front desk starts knowing what’s pending.
Online shops
Orders, returns and catalogue. Any refund, discount or price change waits for your approval.
- Online shop. Checks new orders (payment, stock, address and fraud signals) and leaves them ready to pick.
- Returns and exchanges. Handles exchanges and returns with the buyer. The refund waits for your approval.
- Customer care. Answers buyers by email and chat using the shop’s rules, and passes anything sensitive to a person.
- Accounting. Matches the shop’s payments with the bank and records invoices.
Service companies
Businesses that serve their clients with appointments, quotes and jobs.
- Customer care. Answers email, chat and calls. If two replies don’t solve the case, a person takes over.
- Tech support. First level: passwords, devices and common questions. No access change without checking who is asking.
- Sales. Follows up on opportunities and prepares quotes. None go out without approval.
- Operations. Plans shifts, routes and jobs, and follows up with suppliers. Changes to procedures wait for approval.
What always goes through a person
Any spending, payment, message to someone outside, publication or signature waits for a person. Everything they do is recorded and can be reviewed.
Pick your sector and try it
Book a 15-minute demo and we’ll show you your sector’s employee with your tools. Or request early access.
Book a demo Request early access
skyseat is in early access, in pilot. Today employee computers, live screens, and the phone run in test mode. We’ll tell you plainly what it can already do for your team and what is still coming.